Get in touch
Contact
Questions about an order, a product or a trade quote? Phone, WhatsApp or email us. We answer Monday to Friday, 9am–5pm UK time; outside those hours, send the form and we reply on the next working day.
- Phone (landline) +44 191 743 7100
- WhatsApp +44 7727 666 714
- Email support@liftsets.co.uk
- Hours (UK time) Monday to Friday, 9am–5pm
Send a message
Include your order number if you have one. For a bulk or trade order use the trade quote form instead.
We help with orders, deliveries, returns, product questions and trade quotes. Messages are answered Monday to Friday, 9am–5pm UK time.
Where is my order? Your dispatch email has the tracking link. For every way to check an order, see Track your order.
LIFT SETS LTD, company number 16883724, registered in England and Wales.
Hours and company details
LIFT SETS LTD, company number 16883724, registered in England and Wales. The registered office below is an administrative address, not a showroom or a returns drop-off point; returns go to the address we give you with a Return Authorisation Number.
- Hours (UK time) Monday to Friday, 9am–5pm
- Registered office (not a showroom or returns address) LIFT SETS LTD, 116 Napier Street, St. Helens, England, WA10 2EW · Company number 16883724 · Map
Built for the work
Hex dumbbells, Olympic plates, racks, benches and cardio for home and commercial gyms. Free standard delivery to every address in Great Britain.
Quick answers
What is your returns policy?
180 days from delivery to return any unused, unassembled item in its original packaging, with no restocking fee. Contact us first for a Return Authorisation Number. Refund policy.
How can I contact Lift Sets?
Email support@liftsets.co.uk, call the customer service line on +44 191 743 7100, or WhatsApp +44 7727 666 714, Monday to Friday 9am–5pm UK time.
What are your customer service hours?
Monday to Friday, 9am to 5pm UK time, by phone on +44 191 743 7100, WhatsApp on +44 7727 666 714 or email at support@liftsets.co.uk. Messages sent outside those hours are answered on the next working day.
Do you have live chat?
No. Support is by email (support@liftsets.co.uk), the customer service line (+44 191 743 7100) and WhatsApp (+44 7727 666 714), Monday to Friday 9am to 5pm UK time. There is no live chat on the site.
Can I contact Lift Sets on WhatsApp?
Yes. WhatsApp +44 7727 666 714, Monday to Friday 9am to 5pm UK time, for order, delivery, returns, product and trade questions. You can also call +44 191 743 7100 or email support@liftsets.co.uk.