Terms of service

Updated: 20th Nov 2025

1. Introduction

These Terms of Service (“Terms”) govern your use of the LIFT SETS LTD website, services, and purchases. By accessing our website or placing an order, you agree to be bound by these Terms.

2. Company Information

LIFT SETS LTD
Email: support@liftsets.co.uk
Phone: +44 191 743 7100
Hours: Monday–Friday, 9:00–17:30 GMT

Registered Office (not a returns address):
116 Napier Street
St. Helens
England
WA10 2EW

Company Type: UK Private Limited Company

3. Use of the Website

You agree to use the website only for lawful purposes, provide accurate information, and not interfere with website functionality or security.

4. Product Information

We strive to ensure that product descriptions, images, and pricing are accurate. However, errors may occur. We reserve the right to correct errors or cancel orders prior to dispatch.

5. Orders & Acceptance

Your order is accepted only when we send an order confirmation email. We may cancel orders due to stock issues, pricing errors, payment problems, or suspected fraud.

6. Pricing & Payment

All prices are in GBP (£). Payments must be authorised and successfully processed before an order is dispatched.

7. Delivery

We deliver within the United Kingdom. Orders placed before 2 PM (Monday–Friday) are dispatched the same day; orders placed after this time are dispatched the next working day.

8. Returns & Refunds

We offer a 45-day return window as outlined in our Returns & Refund Policy.

9. Discount Codes

Discount codes must be used within their validity period and cannot be applied retroactively.

10. Intellectual Property

All website content, including images, text, and logos, is owned by LIFT SETS LTD or its licensors. Unauthorised use is prohibited.

11. Limitation of Liability

We are not responsible for indirect, incidental, or consequential losses. Our total liability is limited to the amount paid for the product in question.

12. User Accounts

Users must keep their account information secure and notify us of any unauthorised access.

13. Third-Party Services

We use third-party services such as Shopify, PayPal, Stripe, and courier partners. Their terms and policies may also apply.

14. Privacy & Data Protection

Personal data is handled in accordance with our Privacy Policy and applicable UK data protection laws.

15. Governing Law

These Terms are governed by the laws of England and Wales.

16. Changes

We may update or modify these Terms. Updated versions will be posted on this page.

17. Contact Us

LIFT SETS LTD
Email: support@liftsets.co.uk
Phone: +44 191 743 7100
Hours: Monday–Friday, 9:00–17:30 GMT

Registered Office (not a returns address):
116 Napier Street
St. Helens
England
WA10 2EW